For carriers and logistics providers

Reliable freight deserves
reliable partners.

Clear instructions, written rates, disciplined communication and complete documentation are the foundation of every provider relationship.

Provider networkVerify · Agree · Perform · Evidence

Who we work with

Transport providers.
Specialist logistics partners.

We engage providers according to the route and confirmed service. Registration does not guarantee work; suitability is assessed movement by movement.

Road carriers

Hauliers, groupage operators, express fleets and specialist equipment providers.

Air and ocean partners

Airfreight agents, airlines, shipping lines, NVOCCs and consolidators.

Rail and intermodal

Rail operators, terminals and first- or final-mile transport providers.

Customs and logistics

Customs brokers, warehouses, fulfilment operators, packers and final-mile networks.

Onboarding requirements

Prove the capability.
Then protect the movement.

The exact checks depend on mode, jurisdiction and service. At minimum, information must be current, traceable and consistent.

Legal identity

Registered company name, trading address, company or tax numbers and verified contacts.

Operating authority

Relevant operator licences, permits, certifications and legal authority for the service.

Insurance

Valid cover appropriate to the operation, cargo and jurisdiction, with expiry information.

Capability

Service areas, equipment, handling ability, restrictions and specialist qualifications.

Financial controls

Verified invoicing identity and bank details. Changes are independently checked.

Performance contacts

Operations, escalation and accounts contacts able to respond during the movement.

How the relationship works

Written scope before
wheels, wings or water.

Profile submitted

You provide service, lane, equipment and compliance information.

Checks completed

Identity, authority, insurance, contacts and relevant capability are reviewed.

Rate and scope agreed

Price, currency, payment basis, route, equipment and included work are confirmed in writing.

Booking instructions issued

Collection, delivery, references, cargo, timings, documents and escalation requirements are stated.

Performance monitored

Milestones, exceptions, changes and delivery evidence are communicated.

Invoice validated

Invoice, booking reference, agreed rate and required POD or documents are matched.

Operational standards

What we expect
on every booking.

Good providers do not disappear once the load is collected. Control depends on communication, evidence and immediate escalation.

Read the full standards ↗

Written instructions

Follow the confirmed route, cargo, equipment, timing and handling scope.

No unauthorised subcontracting

Do not re-broker or subcontract a movement without prior written approval.

Milestone communication

Confirm collection, material progress, delays, incidents and delivery.

Cargo protection

Use suitable equipment, load security, seal and handling controls.

Immediate escalation

Report shortages, damage, customs issues, breakdowns, missed slots or route changes without delay.

Proof of delivery

Return clear, complete delivery evidence within the agreed timeframe.

Rates, invoices and payment

Commercial discipline
works both ways.

Terms are agreed in writing. Assumptions are not a substitute for confirmation.

Agreed rate

The booking or rate confirmation states the agreed price, currency, scope and payment basis.

Additional charges

Waiting, storage, route changes and other accessorials require prompt notice and prior authorisation where possible.

Invoice pack

Invoices should include the booking reference, agreed rate, correct entity details and required POD or supporting documents.

Payment terms

Payment timing is agreed during onboarding or booking. Aegis does not publish a universal term that overrides written agreement.

Fraud control: never submit bank details through the public website form. Banking information and any later changes must be verified through controlled channels.